1/2/2023 0 Comments Samsung account tracker![]() ![]() The customer will receive a second link via text, giving them access to the customer portal.Ĭonfirm the refund information and select the method of refund. You will receive a confirmation with your ticket expected refund amount. Next, fill out the personal information page and hit submit. The link will direct the customer to the refund request page, where you will fill out the purchase date and upload a copy of the receipt/bill of sale. This will send the customer a text with a personalized link to continue with the refund process. The process starts by having the customers go to in order to submit a refund request.Īfter selecting the Samsung SmartThings Tracker product, you will be prompted to enter the mobile number and IMEI number of the Tracker. This offer is only for AT&T SmartThings Trackers. Owners of the AT&T SmartThings Tracker are entitled to a refund for their devices through our refund site : You will also no longer be able to use the SmartThings app to control the device. Your AT&T SmartThings Tracker and its associated mobile date service will no longer work. On this date, we will no longer support the AT&T SmartThings Tracker and AT&T will also discontinue any services associated with your tracker. We are reaching out because the AT&T SmartThings tracker will be discontinued, effective October 31, 2021. I got the following from one of the Samsung representative in email while I have not yet followed the process, I hear that due to the large refund requests, the company is processing the refunds slower than anticipated… Here is their (support at smartthings dot com) email: ![]()
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